Your Privacy Matters
Sukira Aesthetics ("Sukira", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when you visit or use https://sukirahairandskin.com/ (the "Website"), contact us, request a consultation, book an appointment, or use our services.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information obtained through our Website and related communication channels. By using our Website or voluntarily providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.
About Sukira Aesthetics
Sukira Aesthetics is a premium hair and skin aesthetics clinic in Tamil Nadu providing hair restoration, hair growth, skin treatments, aesthetic procedures, consultations, treatment planning, and related patient care services.
Contact Information
No.1, Bhargava Towers, Thiruvallavar Nagar, Vadavalli, Coimbatore 641041
No.32/2, Old Saidapet Road, Near Sivan Koil, Vadapalani, Chennai 600026
Information We Collect
We may collect personal information when you interact with our Website, contact our team, request a consultation, or book an appointment.
Information submitted through our consultation and appointment forms may include:
- Full name
- Mobile number
- Country code
- Email address
- Hair-care requirements
- Skin-care requirements
- Message or enquiry details
- Preferred appointment date
The information you provide may vary depending on the service or enquiry you submit.
Information Collected During Consultations
When you request a consultation or treatment, you may voluntarily provide information about your hair, skin, treatment requirements, previous treatments, concerns, lifestyle, or other information relevant to your consultation.
Where such information relates to your health or treatment, it may be used by authorised Sukira Aesthetics personnel and qualified specialists for purposes connected with consultation, treatment planning, treatment delivery, follow-up care, and patient support.
You should provide only information that is relevant and necessary for your consultation or treatment.
Automatically Collected Information
When you visit our Website, certain technical information may be collected automatically depending on the technologies used on the Website. This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of access
- Referring website
- Website interaction and usage information
- Technical information required for Website security and operation
This information may be used to maintain, secure, analyse, and improve our Website and services.
How We Use Your Information
We may use the personal information we collect to:
- Respond to enquiries
- Provide free consultations
- Schedule appointments
- Contact you regarding your consultation request
- Understand your hair or skin concerns
- Recommend appropriate consultation or treatment options
- Prepare personalised treatment plans
- Provide treatment and patient support
- Provide post-treatment and recovery support
- Respond to questions and requests
- Communicate appointment-related information
- Improve our Website and services
- Maintain internal records
- Protect the security of our Website
- Prevent fraud, misuse, or unauthorised activity
- Comply with applicable laws and legal requirements
- Communicate relevant information about our services where legally permitted
We aim to collect and use personal information only for legitimate and reasonably necessary purposes.
Hair and Skin Treatment Information
Sukira Aesthetics provides a range of hair and skin treatments, including hair transplantation, hair regrowth treatments, beard and moustache transplantation, scalp micro pigmentation, PRP therapy, medifacials, peels, pigmentation removal, vampire facial, mesotherapy, skin treatments, microblading, lip blushing, permanent foundation, laser hair removal, and other aesthetic services.
If you provide information relating to your hair, skin, treatment history, or health during a consultation, that information may be used to understand your requirements and provide appropriate treatment-related services.
Access to such information is limited to authorised personnel and professionals who require it for legitimate treatment or service-related purposes.
Consultation and Appointment Information
Our Website provides an online consultation and appointment facility.
When you submit the consultation form, you may provide your name, mobile number, email address, hair-care or skin-care requirement, message, and preferred date. We may use this information to contact you regarding your consultation and to arrange the requested service.
Our Website states that specialists may contact users regarding online consultations within 24 hours.
WhatsApp and Other Communication
Our Website provides an option to communicate with Sukira Aesthetics through WhatsApp.
If you choose to contact us through WhatsApp or another third-party communication platform, the information you provide through that platform may also be processed by the relevant third-party provider according to its own terms and privacy policy.
Cookies and Similar Technologies
Our Website may use cookies and similar technologies to help operate, secure, analyse, and improve the Website. These technologies may be used for purposes including:
- Website functionality
- Remembering preferences
- Understanding Website usage
- Website performance
- Security
- Analytics
- Improving user experience
- Marketing or advertising, where applicable
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
Where required by applicable law, appropriate consent or controls may be provided for non-essential cookies.
Third-Party Services
We may use third-party service providers to support our Website, communications, analytics, security, hosting, marketing, and business operations. These providers may include services relating to:
- Website hosting
- Website analytics
- Online communication
- WhatsApp or messaging
- Advertising and marketing
- Email communication
- Appointment management
- Website security
- Technical infrastructure
Where third-party services process personal information on our behalf, we expect such processing to be carried out only for authorised purposes and subject to appropriate safeguards.
Third-party platforms may have their own privacy policies and terms of service.
Sharing of Personal Information
Sukira Aesthetics does not sell personal information as a business practice.
We may share personal information where reasonably necessary with:
- Authorised Sukira Aesthetics employees
- Doctors and qualified specialists involved in your care
- Patient-care personnel
- Technology and Website service providers
- Communication service providers
- Appointment or customer-support service providers
- Professional advisers
- Government, regulatory, or law-enforcement authorities where required by law
- Other parties where you have authorised or requested the disclosure
We aim to limit access to personal information to individuals or organisations that have a legitimate reason to access it.
Patient Images, Testimonials and Reviews
Sukira Aesthetics may display patient stories, reviews, testimonials, photographs, videos, or treatment-result images on its Website or other promotional channels.
Where personally identifiable patient information is used for promotional purposes, appropriate permission or another lawful basis will be obtained where required.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, disclosure, or destruction.
However, no internet transmission, website, electronic communication, or storage system can be guaranteed to be completely secure. Users should also take reasonable precautions when submitting personal information online.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Providing services
- Managing consultations and appointments
- Maintaining patient or service records
- Providing follow-up care
- Responding to enquiries
- Resolving disputes
- Maintaining business records
- Meeting legal or regulatory requirements
When personal information is no longer required, it may be securely deleted, anonymised, or otherwise disposed of in accordance with applicable requirements.
Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the right to:
- Request information about the processing of your personal information
- Request access to personal information held about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Raise a grievance concerning the processing of your personal information
To make a privacy-related request, contact us using:
We may need to verify your identity before processing certain requests.
Marketing Communications
Where permitted by applicable law and where appropriate consent has been obtained, Sukira Aesthetics may contact you regarding:
- Hair and skin treatments
- New services
- Treatment information
- Offers and promotions
- Clinic updates
- Educational information
- Events or campaigns
You may request to stop receiving promotional communications at any time.
Service-related communications concerning your enquiry, consultation, appointment, treatment, or follow-up may continue where necessary.
Children's Privacy
Our Website and services are primarily intended for adults.
We do not knowingly seek to collect personal information from children except where information is appropriately provided by a parent or guardian or collected in accordance with applicable law.
If you believe that personal information belonging to a child has been submitted to us without appropriate authorisation, please contact us.
Third-Party Websites
Our Website may contain links to third-party websites, social media platforms, Google Maps, WhatsApp, or other external services.
Sukira Aesthetics is not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing the privacy policies of external websites before providing personal information to them.
International Processing of Information
Some third-party technology, communication, hosting, analytics, or marketing providers may process information outside India.
Where personal information is processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable legal requirements.
Accuracy of Information
You are responsible for providing accurate and current information when submitting forms, enquiries, consultation requests, or other information to Sukira Aesthetics.
If the information you have provided changes or is inaccurate, you may contact us to request appropriate correction.
Changes to This Privacy Policy
Sukira Aesthetics may update this Privacy Policy from time to time to reflect changes in:
- Our services
- Website functionality
- Technology
- Data-processing practices
- Legal or regulatory requirements
When changes are made, the Last Updated date at the beginning of this Privacy Policy will be updated. We recommend reviewing this Privacy Policy periodically.
Grievance and Privacy Contact
For questions, concerns, requests, or complaints relating to your personal information or this Privacy Policy, please contact us.
No.1, Bhargava Towers,
Thiruvallavar Nagar, Vadavalli,
Coimbatore 641041, Tamil Nadu, India
No.32/2, Old Saidapet Road,
Near Sivan Koil, Vadapalani,
Chennai 600026, Tamil Nadu, India
Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes relating to this Privacy Policy or the processing of personal information shall be subject to the applicable jurisdiction of the courts in India.
Contact Us
If you have any questions about this Privacy Policy or how Sukira Aesthetics handles your personal information, please contact:
No.1, Bhargava Towers, Thiruvallavar Nagar, Vadavalli, Coimbatore 641041, Tamil Nadu, India